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Fulfillment and returns: building a predictable workflow

2026-02-23 · Pilger Group

How to reduce returns chaos and build a process that scales with demand.

Inbound discipline

We execute this as a managed workflow: scope → documentation → coordination → delivery. Request a call to apply this to your case.

Pick/pack quality controls

We execute this as a managed workflow: scope → documentation → coordination → delivery. Request a call to apply this to your case.

Returns triage

We execute this as a managed workflow: scope → documentation → coordination → delivery. Request a call to apply this to your case.

Reporting & continuous improvement

We execute this as a managed workflow: scope → documentation → coordination → delivery. Request a call to apply this to your case.